Welcome to a special edition of our Residents’ eNewsletter

Staff celebrating the news on the steps of County Hall in Chichester

Adults' Services rated 'good' 

We are pleased to share with you that West Sussex County Council’s Adults’ Services have been rated ‘good’ by the Care Quality Commission (CQC).

The regulator found strong leadership in our adult social care teams and effective support that enables people to live healthier lives.

While further improvements to address gaps in service are needed, the findings evidence the progress made and the council’s effectiveness at making a real difference to people’s lives.

Click to watch a message from Councillor Amanda Jupp

Councillor Amanda Jupp, Cabinet Member for Adults’ Services said:  “A ‘good’ rating from the CQC is recognition of the journey we’ve been on to improve our adult social care services. It’s a success for our teams… and a great achievement given the ongoing pressures the social care sector faces locally and nationally.

“Thank you to everyone involved for their commitment and hard work – our staff, partners, residents, carers and voluntary organisations.

“The findings reflect the progress we have made through our two-year improvement programme and confirm that our Adult Social Care Strategy is working.

“However, our work and ambitions do not stop here. We remain committed to prioritising the safety and wellbeing of our residents, addressing the areas of improvement and ensuring that our services continue to evolve to meet the needs of our communities.”

Councillor Paul Marshall, Leader of the Council said: “Thank you to everyone who contributed to this result. Challenges remain across the sector, and we are investing significantly in our adult services in line with the priorities in Our Council Plan to keep people safe from vulnerable situations and help them fulfil their potential. It’s great to see our approach and the work of our teams having a positive impact on people’s lives.

“We are not complacent, and there is much more we want and need to do to improve, especially in the areas highlighted in the report.”

Cllr Paul Marshall, Executive Director Alan Sinclair, Cllr Amanda Jupp

Find out more about social care support in West Sussex.

Click 'Read more' for further details on this story, including a summary of the key strengths, and actions we're taking to address the areas for improvement.

You’ll also find a link to the CQC's report in full.